This privacy statement applies as of 1 October 2017 and is issued by the entire group referred to as “GALLOO” below.

"GALLOO" consists of the following companies: GALLOO HOLDING NV, GALLOO NV, GALLOO




“GALLOO” does everything it can to protect your privacy. When contacting "GALLOO" it is possible that you share personal information with us, so that we can identify you as an individual (such as your full name, e-mail address, address and telephone number). This is your “personal data”.

This Privacy Statement applies to the personal data we collect about you for the purpose of offering you our products and services. By using the website or by sharing your personal information with our services, you accept the practices described in this Privacy Statement.

This Privacy Statement is subject to change. The changes take effect automatically after publication. For Direct Marketing practices, such as sending a newsletter or communication related to the products or services of the company, your acceptance is requested via an opt-in checkbox which means that you agree to receive a newsletter or communication for marketing purposes.

The processing of personal data within “GALLOO” is subject to Belgian law. The Belgian authorities and the Belgian courts, to the exclusion of all others, are competent to treat disputes that may arise with regard to this website or its use or regarding the processing of personal data. The supervisory authority in Belgium is currently the 'Privacy Commission' which will soon be transformed into the 'Belgian Data Protection Authority'. This body is responsible for complaints from persons concerning the processing of personal data.

Processing of personal data

"GALLOO" collects, registers and processes personal details of customers and users of our services. For example, data is communicated by individuals themselves when contact is made, when a product is sold or for warranty compliance, ... (This is a non-exhaustive list.)

Other data is collected in an automated manner using 'cookies' and other systems/applications that collect information. "GALLOO" uses technical, functional and analytical and tracking cookies. A cookie is a small text file that is placed on your computer, tablet or smartphone when visiting the website for the first time. The cookies we use are necessary for the technical operation of the website and for ease of use. They ensure that the website works properly and remembers your preferences for example. We also optimise our website using this technique. You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved using your browser’s settings (more information can be found in the Cookie Policy).

The personal data is always processed in compliance with the principles of the privacy legislation and the General Data Protection Regulation. The personal data is processed in a manner that is legal, proper and transparent and this for a specific and explicit purpose. The data processing is limited to what is necessary and the storage period of the personal data is limited to as long as necessary considering the realisation of the purposes of the processing. The personal data will be secured in an appropriate way by means of appropriate technical and organisational measures; "GALLOO" processes your personal data for the following purposes, among others:

  • To be able to contact you if necessary to perform our services;
  • To continue the execution of any agreements;
  • To inform you about changes to our products and services;
  • To deliver or purchase goods and services from you;
  • To process your payment;
  • To comply with legal obligations;
  • When this is in the legitimate interest of the company;
  • To send you our newsletter and/or advertising brochure;

The data that is communicated, expressly or automatically, is recorded and processed in the database of “GALLOO”.

"GALLOO" will only provide the personal data to processors or affiliates if this is necessary for the performance of our agreement with you or to comply with a legal obligation or when this is in the legitimate interest of the company and this is compatible with the purpose of the processing and this is done in a proportional manner.

We conclude a processor agreement with companies who we ask to process your data to ensure the same level of security and confidentiality of your data.
Rights of the party involved

If you wish to consult, change, correct, limit or delete your data, you can send an e-mail free of charge, including proof by including a copy of your identity card, to the email address In the same way using the same steps, you can also object to the processing of personal data or if you wish to terminate the communication. The data is adjusted or deleted to the furthest possible extent and to the extent technologically possible. Your application will be treated as soon as possible and within reasonable time. Your request will be met to the extent possible, unless this is not possible considering the company's best interests or due to a legal obligation. If a data breach occurs that threatens to violate your rights and the protection of personal data, the supervisory authority will be informed and you will be informed as a party involved.

"GALLOO" takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification thereof. If you have the impression that your data is not secure or there are indications of abuse, please contact us at

Use of your data

You guarantee that the information you provide is accurate and complete. The transmission of incorrect data or data belonging to third parties may result in the user being temporarily or definitively denied access, in whole or in part, to “GALLOO”’s products and services.

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age unless they have received permission from a parent or guardian. However, we cannot verify whether a website visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at and we will delete this information.

Information on the website and liability

By using this website you undertake to comply with and accept the following terms and conditions. "GALLOO" owns the exclusive copyright and intellectual rights of this website, its design and its entire content. Use of this website, or parts thereof, in any form whatsoever, is prohibited without the prior written permission of "GALLOO".

It is forbidden to save the information offered on and via this website (other than necessary to view the website), to reproduce, change, disclose, distribute or send, sell or otherwise transfer or grant any rights to third parties without prior written consent.

The information about our products that you find on this website is purely informative, general discussions and can in no case be regarded as binding terms. "GALLOO" accepts no liability for any damage that someone suffers by using the information on this site. If you would like further information regarding certain matters, you should contact our company. "GALLOO" is not responsible for the content on external websites that may be reached via this site

General provision

If, as part of the processing of personal data, one of the preceding provisions is deemed invalid, this provision will be replaced by a provision that will match the underlying purpose of the relevant provision as much as possible.



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Contact details

Belgium: +32 56 52 13 00
France: +33 3 20 23 91 49